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GSPANN X ContentHubGPT

When GPT was just starting to trend, Walmart sellers were still writing product descriptions manually; Wasting hours every week.

Timeline7-8 months(Early GPT Era 2023)
ToolsFigma, Miro, HotJar, OpenAI API
RoleSr. UX Researcher & Product Designer
IndustryECommerce
Live websiteExternal link
TradeProbe main application interface

Process

01 PROBLEM

When GPT was just starting to trend, Walmart sellers were still writing and optimizing product listings manually.

Walmart Seller were spending hours on repetitive tasks.

Key Challenges

>\ Sellers lacked automation for product descriptions, SEO, and taxonomy alignment.

>\ Manual workflows caused inconsistent content quality and slower go-to-market speed.

>\ Fragmented tools increased errors and cognitive load, affecting sales performance.

Walmart branding
Seller dashboard

02 JOURNEY

Collaborated with Anurag Gupta and Sumit Kapoor (Co-Founders, Zorang) to conceptualize a scalable AI content management solution.

What I Did

> Conducted market and user research with Walmart sellers to uncover inefficiencies.

> Defined user personas and mapped content creation workflows.

> Designed low-to-high fidelity wireframes in Figma with iterative feedback loops.

> Integrated OpenAI APIs to power content generation, taxonomy tagging, and SEO insights.

> Led the design team and tested AI-powered modules before GPT tools became mainstream.

> Positioned ContentHubGPT as a SaaS-ready platform for enterprise sellers.

JOURNEY step visualization

03 SOLUTION

Designed and developed an AI-powered content automation platform that simplified the end-to-end process of managing product listings.

Core Features Delivered

>\ Content Generation: AI-based copywriting tailored to Walmart's tone and SEO needs.

>\ SEO Enhancement: Automated keyword analysis and real-time optimization scoring.

>\ Taxonomy Alignment: Smart tagging and category matching for marketplace compliance.

>\ Dashboard UX: A clean, modular layout enabling fast navigation and seamless uploads.

>\ Branding: Minimal SaaS visual identity later adapted to GSPANN's enterprise design system.

SOLUTION step visualization

After getting acquired was revamped to GSPANN's Design Language

04 RESULTS

After acquisition, ContentHubGPT became a core part of GSPANN's AI suite for digital commerce.

Impact

>\ 40% reduction in listing time

>\ 82% improvement in user engagement after UI/UX revamp under GSPANN.

>\ 30% increase in conversion rate for AI-enhanced content.

>\ 🧩 Platform played a key role in Zorang's acquisition by GSPANN.

>\ Now scaled for enterprise clients as part of GSPANN's GenAI suite.

RESULTS step visualization
project showcase 5
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